# OurStoria — Full Product Reference

> Premium video and photo delivery platform for wedding videographers and photographers.
> Website: https://ourstoria.app

## Overview

OurStoria is a SaaS platform designed specifically for wedding videographers and photographers. It provides branded, password-protected gallery pages where clients can stream wedding films in 4K and download files in their original quality — with zero recompression or transcoding.

## Target Audience

- Professional wedding videographers
- Wedding photographers who also deliver films
- Videography studios managing multiple editors and clients
- Any visual storytelling professional who needs a polished delivery experience

## Core Features 

### Video Delivery
- Upload MP4 files up to 50 GB per file with resumable uploads
- No transcoding or recompression — files are stored and delivered in original quality (H.264 MP4)
- 4K streaming via byte-range requests (no buffering, instant playback)
- FFmpeg "-movflags +faststart" applied in background queues for optimal streaming
- Multiple videos per project (highlights, full film, speeches, etc.)

### Photo Delivery
- Upload JPEG and PNG photos alongside videos in the same gallery
- Thumbnail generation for gallery previews
- Bulk photo download via zip archive

### Gallery Customization
- Three gallery layouts: Classic, Sidebar, Cinematic
- Custom branding: logo, colors, fonts, favicon
- Custom URL slugs (e.g., ourstoria.app/v/emma-and-james)
- Password protection for private viewing
- Blurred background effects
- Responsive design for all devices

### Viewing Analytics
- Track views, plays, downloads per video
- Device and browser breakdown
- Share tracking
- Per-project and global analytics dashboard

### Public Portfolio
- Each videographer gets a public portfolio page at ourstoria.app/username
- Showcase selected projects with video thumbnails
- Embeddable portfolio player for external websites
- Custom portfolio URL slug

### Safe Archive
- Long-term cold storage for completed projects
- Archived projects retain download links but disable streaming
- Auto-renews annually via subscription
- Two tiers:
  - Standard: up to 30 GB per project — $12/year
  - Plus: up to 60 GB per project — $19/year

### Client Management (CRM)
- Track clients with contact info and project assignments
- Link multiple projects to a single client
- Client status tracking (active, delivered, etc.)

## Pricing Plans

Every account starts with a free 7-day Pro trial.

### Free Pro Trial (7 days)
- Every Pro Plan feature unlocked
- 20 GB video storage
- 1 GB photo storage
- 3 projects
- 3 videos per project
- 20 photos per project
- No credit card required

### Pro — $24.99/month ($249.99/year)
- 450 GB video storage
- 50 GB photo storage
- 40 projects
- 10 videos per project
- 1,000 photos per project

### Studio — $59.99/month ($599.99/year)
- 1.5 TB video storage
- 200 GB photo storage
- 120 projects
- 15 videos per project
- 3,000 photos per project

Annual billing saves approximately 17% compared to monthly.

## Technical Details

- Storage: CDN Network with custom domain (zero egress fees)
- Streaming: Byte-range request support for instant 4K playback
- Video format: MP4 (H.264) only, no transcoding pipeline
- Upload: Resumable multipart uploads, 50 MB chunks, up to 50 GB per file
- Processing: FFmpeg for faststart optimization, runs in Laravel Horizon/Redis queues
- Infrastructure: netcup VPS (Nuremberg), Laravel 11, PHP 8.4, MySQL 8, Redis
- Payments: Creem.io with subscription management
- Email: Brevo (SMTP/API) for system and billing notifications

## Security

- Password-protected galleries
- IDOR protection on all authenticated routes
- CSRF protection on all forms
- Blocked user detection middleware
- GDPR-compliant data handling with account deletion support

## Legal Pages

- Terms of Service: https://ourstoria.app/terms
- Privacy Policy: https://ourstoria.app/privacy-policy
- DMCA Policy: https://ourstoria.app/dmca
- Refund Policy: https://ourstoria.app/refund-policy

## Links

- Website: https://ourstoria.app
- Pricing: https://ourstoria.app/pricing
- Features: https://ourstoria.app/features
- Safe Archive: https://ourstoria.app/safe-archive
- Blog: https://ourstoria.app/blog
- Help Center: https://ourstoria.app/help-center
- Video File Size Calculator: https://ourstoria.app/tools/video-file-size-calculator

## Frequently Asked Questions

**Q: Does OurStoria compress or transcode my videos?**
A: No. Videos are stored and delivered in their original quality. We only apply FFmpeg faststart optimization for better streaming, which does not alter video quality.

**Q: What video formats are supported?**
A: MP4 (H.264) only. This is the industry standard for web delivery and ensures maximum compatibility.

**Q: How large can my uploads be?**
A: Up to 50 GB per file. Uploads are resumable, so interrupted transfers continue from where they left off.

**Q: Can my clients download the original files?**
A: Yes. Clients can stream videos directly in the gallery and download the original files without any quality loss.

**Q: Is there a free trial?**
A: Yes. Every account starts with a free 7-day Pro trial — every Pro Plan feature unlocked, 20 GB video + 1 GB photo, no credit card required.

**Q: What happens to my projects if I cancel?**
A: You retain access until the end of your billing period. After that, galleries become inaccessible. You can resubscribe to restore access. Files are retained for a grace period before deletion.

**Q: What is Safe Archive?**
A: A low-cost storage option for completed projects. Archived projects disable streaming but keep download links active. Costs $12-19/year per project depending on size.

**Q: Can I use my own domain?**
A: Custom gallery URL slugs are supported (e.g., ourstoria.app/v/your-slug). Full custom domain support is planned for a future release.